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Every industry has been impacted by major changes and advances in technology, and optometry is no exception. There is now technology that can diagnose glaucoma, macular degeneration, and diabetic retinopathy much sooner than could be previously, leading to better patient care and outcomes. That technology has proven to be revolutionary to the field of optometry.
Technology is not only a major part of diagnostics, but also treatment, in addition to the front office and scheduling and billing. Optometrists need to focus first and foremost on the care of their patients, so the care of their technology infrastructure looms large in the importance of providing that care. Optometrists simply cannot do both effectively. And, on the near horizon is artificial intelligence and machine learning to further advance the field even further.
Fortunately, RDIT specializes in providing IT support services to optometrists and optometry practices in the Columbus, OH area. We can support your practice on both current and emerging technologies, and even regulatory compliance, to ensure your practice stays competitive and provides state-of-the-art patient care.
Partnering with us to support your IT brings your practice the following advantages:
The primary benefit for optometrists is removing the burden of managing technology. You can then focus on what you know best and develop strategies for growing and running your practice. By not worrying about technical issues, you and your staff can focus on the important things, like providing the best care and service for your patients.
The growing range of skills required to manage all the hardware and software your practice needs to operate is simply too wide to adequately maintain with the help of outside professionals. By leveraging an optometry IT support specialist, you gain access to a vast array of technical experience with a single phone call. This has the dual benefit of giving your practice the world-class support it needs while freeing up your and your staff to focus on taking care of patients and running the office.
As a value-added reseller (VAR), we can manage all of your technology-related purchases for you, including but not limited to inventory management, warranty services and, most importantly, help in selecting the appropriate solution. We are able to offer bundled software and hardware as a single solution, relieving the strain of maintaining multiple contacts and relationships and saving you time and money.
If you are still hosting your own email servers, this is the most recommended service to take advantage of. Gone are the headaches of hardware upgrades, patching, provisioning, and chasing down blacklists. We can manage your practice’s mail and ensure it is always secure.
Projects
If your practice has upcoming server upgrades, is considering purchasing new hardware, is planning to move offices, or is adapting to new technology, this is the perfect time to partner with us. Our technical project managers can lighten the load of upgrading and scaling your practice.
Network communications
One of the most valuable services we offer is complete network communication support. Our engineers are ready to assist with installing, configuring, upgrading and maintaining your network equipment, including firewalls, wireless infrastructure, switches, routers and VoIP phones, as well as providing new users. This ensures your practice is secure, compliant and, most importantly, operates efficiently with no downtime.
Backup and continuity of operations
Systems crash, offices flood and unfortunately ransomware is spreading. Another of the most important and sought-after solutions we offer is data backup and recovery. Whether that is full backups of all workstations and servers or just a few key systems, you will sleep better at night knowing your data is safe. We can also help you develop a disaster recovery plan that keeps your business operating should the unthinkable occur.
Cybersecurity
As previously mentioned, ransomware is spreading. Data breaches are in the news every day. Email phishing campaigns can be relentless. If your practice’s security is keeping you up at night, it is time to engage professionals. The last thing you want is the dreaded phone call informing you that your patients’ data has been exposed, or worse, stolen. Cybersecurity is far too complex and important to fall on the shoulders of you or your office staff. We have trained professionals available to help educate your employees and implement the appropriate security in your environment.
System monitoring and patching
As your practice grows, it can be difficult to keep all of its systems properly patched and secured. Our experts can monitor your system’s health, uptime and patch level remotely and take action when necessary. This will keep your computers and servers healthy and running efficiently.
Compliance
Your practice has compliance requirements that must be met, and it can be daunting to go it alone. Let our experts help you achieve and sustain the best system configurations and documentation to keep you in compliance.
As you can see, as an IT firm that specializes in optometry, we can offer you a vast array of products, solutions and expertise that can help your practice from day one of our partnership. We are standing by to assist you in any way we can. Reach out to us today.
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— it’s sort of what we do best.